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Press & MediaA step-by-step guide to having your house in order and making maximum use of your tools
1. Opening times & available products
To not only sell but to open your doors and welcome visitors this season, you need to update the basics.
☐ Opening times
Until when are selling tickets for the same day? Is it all up-to-date?
☐ Products
What will you sell? Have you added all new products?
☐ Validity Settings
Are your products valid for the span of your season?
☐ Time slots
Do you have a new schedule? Or want to offset your time slots?
☐ Barcodes
Do you need to upload new barcodes? Are your barcode pools setup?
☐ Barcodes alert notifications
Still enough barcodes? Stay alert and active your barcode alert notification.
☐ Close time slots & Exception rules
Do you need to close a specific timeslot? Or set up rules for your capacity?
☐ Inventory pools & Set-ups
Are your venue and gate capacity set up the right way?
☐ Time slots per category
Do you need to create time slots exception or time slots for certain categories?
☐ Time slots per product
Do you need to configure specific time slots for your products and experiences?
2. Pricing
First things first: make sure all your pricing settings are in order.
☐ Pricing
Do you need to adjust or check your prices?
☐ Pricing Exceptions
Do you know how to create and update pricing exceptions?
☐ Start the new year with Dynamic Pricing
Are you using Dynamic Pricing and want to implement your rules to have the pricers reflect and incorporate your unique situation?
3. Communication
Remember to revise your Engagement Tools and other communication tools to share new offers, deals, opening times, safety measures and other relevant announcements for your new season.
☐ Checkout & Trigger Button
☐ Wonderbar & Pop Up
☐ App Placements
☐ Transactional Emails
☐ Post- & pre-event emails
☐ Cart abandonment email
☐ Use the Copy editor!
4. Crowd Control Tools
Make sure know how many visitors are coming to your venue and take pre-cautious measures to distribute them.
☐ Capacity & Inventory
Is your capacity limit and inventory properly set up?
☐ Reservations
Do you ensure everyone reserves in advance?
☐ Time slots
Do you have a time slot schedule to distribute visitor flow?
☐ Forecasting & Reporting
Do you organise resource and staffing based on your forecast?
☐ Date-Changer
Do you provide maximum flexibility while keeping control?
5. Don't forget your pre-season!
Even if you are closed and working towards the big day - or if that big day is delayed a bit, you can use various of your tools to keep the cash-flow running and your visitors engaged.
☐ Gift vouchers
The best present is quality time
☐ Flex-tickets & Season passes
Offer anticipation
☐ Early bird Pricing
Encourage your visitors to book their tickets in advance.
☐ Visibility of your calendar
Help your visitors plan their next visit.
☐ Unused Gift Vouchers
Do you still have unused gift vouchers? Learn how to export them.